Community Sport Health Officer

Level 3
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Course Introduction

The key role of a Community Sport and Health Officer (CSHO) is to initiate behaviour change in residents with regards engagement in sport and physical activity across local communities. By working within and across local organisations individuals will scope, organise and coordinate the delivery of opportunities for local communities to get more physically active. Employers are likely to come from the private, public, charitable and third sector and deliver core business activities in the fields of leisure, sport, youth work, youth justice, outdoor education, or public health. A CSHO requires a comprehensive understanding of the principles of behaviour change; an ability to adapt delivery to suit different groups in society; knowledge of how to manage and lead colleagues or volunteers; practical experience of how to develop and devise appropriate sports or physical activity programmes; and the expectations of collaborative work with a network of partners / stakeholders. The role is a flexible one and, in this role, individuals can expect to work varied and unsociable hours, including evenings/weekends, and during school holiday periods. It is unlikely individuals will undertake a regular daily work pattern or set of recurring tasks. Tasks might include attendance at meetings, supervising sessions, liaising with partner organisations, designing marketing collateral, updating social media or reporting against project criteria. It is also important for the CSHO to understand their limitations and boundaries, working with specialists from other professions where appropriate – this may include the police and uniformed services, Allied Health Professionals, counsellors, personal trainers, sports coaches or youth workers. The occupation exists within the sport for development sector that plays an important role in improving the health of the nation - creating opportunities that get more people, more active, more often.

What does the qualification cover?

The Community Sport and Health Officer will be equipped with examples of the following knowledge:

  • How to initiate meaningful behaviour change based on utilising a strength and asset based approach
  • How to work with national governing bodies of sport, county sports partnerships, community organisations, the voluntary sector and sport for development agencies
  • How to plan programmes of engaging and innovative activities using sport and physical activity
  • How to understand social barriers and personal motivations of customers to activate local communities
  • What constitutes an effective sport or physical activity programme and how to measure customer satisfaction
  • Where to source and how to use customer insight to design sport and physical activity interventions –weekly coaching sessions, social skills groups, volunteering

The Community Sport and Health Officer will understand and be able to demonstrate and apply the following skills for example: 

  • Successful application of tactics and strategies to empower people from inactive and hard to reach populations to take up an active lifestyle
  • Successful application of a range of approaches that bring about changes in attitudes and behaviours within targeted communities
  • Supporting people within target communities to become involved in the preparation, planning and delivery of sport and active lifestyles
  • Using local insight and customer-orientated marketing skills to attract high priority groups into existing leisure, parks and sport infrastructure
  • Negotiation, lobbying and brokerage skills with local partners across public health, community development and anti-social behaviour

The Community Sport and Health Officer will exhibit the following behaviours:

  • A strong work ethic including attention to detail, willingness to adapt to change, and time management
  • A positive attitude to work and act as a role model within their local community
  • Ability to work individually and as a member of a team
  • Truthful, sincere and trustworthy in their actions; can demonstrate integrity by doing the right thing; exhibits high levels of emotional intelligence
  • A willingness to learn and contribute to their own continuing professional development


Who is it suitable for?

This course is suitable for people looking to engage people in sport and physical activity across local communities.

What are the entry requirements?

Employers will set their own entry requirements for this apprenticeship

Apprentices without level 2 English and Maths will need to achieve this level prior to taking their end point assessment.

How is this qualification structured?

The qualification will be taught over a number e-learning modules of work. There will be set topics of work within each module. These will coverall the key knowledge, skills and behaviours required to complete this course successfully.

How will I be taught?

E-Learning and workshops: As a learner you will benefit from the tutoring of highly experienced education and sport/leisure specialists who will guide you through each element of the course. Scheduled ‘course workshops’ with access to your full course programme via the Competence App. All course units, all lesson tasks and assessments including a full suite of support materials will be available within your Competence Personal Profile.

*You will require access to a home PC or Laptop + WIFI.

How is it assessed?

The following assessment methods required to be passed to complete the course.

  • Practical observation with questioning
  • A professional interview, supported by a portfolio of evidence
  • 12-minute presentation on a case study followed by questions
  • Case study challenge

How long will it take to complete this qualification?

The apprenticeship will take typically 18 months to complete depending on experience.

What qualifications can I progress onto?

Following completion of this course you can progress onto a Level 4 Sports Coach Apprenticeship.

Successful completers will be able to move into senior roles within the Sector – leading teams of people or specialising with certain populations, particular sports or programmes.

Course FEE or Funding for this qualification

Course cost £9000. You may be able to access full funding for this course.

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