CASE STUDY: the british army

Helping the Army

How we helped the British Army move into the 21st Centuryerfgreg dfsgserg egeargerag
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Case Study: the british army

Enhancing delivery & evidencing progress

How we helped the British Army enhance Basic Training, using enhanced delivery methods and information exploitation to meet the needs of the 21st Century Recruit.
Sector:
Defence
date:
2020 - present
location:
UK
users:
2,000 +
other:
tbc
other:
tbc
“Competence continues to transform the way we approach and
execute Basic Training. It demonstrates savings in staff time,
enables delivery of timely and meaningful information and provides Junior Soldiers with the modern training experience they increasingly expect."
Capt. Neil Williams
SO3 Digitisation, Initial Training Group, British Army
the problem

"We only knew how many had started and how many had dropped out"

Every year, approximately 6,000 young people enter Phase One Training; the very first step on their journey towards becoming a soldier in the British Army. 

It’s commonly known as Basic Training, because it’s during this time that each new Recruit must acquire and display the essential knowledge, skills and behaviours (collectively known as competencies) at the standard required to pass out (graduate) at the end of the designated period.

However, an enduring challenge in the delivery of Basic Training is the gathering of evidence-based insight which matches the scale and pace of Recruit progress throughout the course.

Although Recruits are given regular reviews and coached throughout their training journey, the capture of their progression is currently an onerous task, outlined broadly in the 4 phases below: